FROM BUSINESS NEED TO WORKING PROCESS

Field sales software: a representative’s working day in one mobile app

During a visit, a representative needs location details, the product range and a clear sequence of actions. Torg Mobile connects the prepared route, order entry and visit reporting without returning to separate spreadsheets and messages.

For sales representatives, merchandisers and field sales teams

Torg Mobile · Illustrative application interface
01 / Torg Mobile

Challenges this addresses

Location information is hard to find

Open a location card from the route to review its details, visiting days, tasks and available work sections.

Accurate order entry takes effort

Product selection supports units of measure and fractional quantities for weight-based products. Sales history helps prepare repeat orders.

Completion is difficult to verify

Depending on task requirements, the representative provides a written answer, completion check, coordinates or photo. Store checks show the assigned measurements.

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How the process works

  1. 01

    Synchronize the data

    Receive routes, catalog data, prices and tasks from the selected exchange source before starting work.

  2. 02

    Open a visit

    Select a location, review its information and active tasks, and open external navigation using its coordinates.

  3. 03

    Record the outcome

    Create an order and payment capture, complete the store check, answer tasks or submit an equipment request.

  4. 04

    Send the documents

    Post documents and synchronize. In Torg mode, posted documents travel in both directions; drafts remain on the device.

Connecting your systems

Each phone uses one exchange mode: 1C or Torg. Sources are not mixed in parallel. Exchange rules and datasets are checked for the selected system. Android background tracking requires system permissions and remains subject to device restrictions.

Preparing for implementation

  • Android devices and a selected exchange source.
  • Routes, location assignments, catalog data and units of measure.
  • Task and store-check rules, plus required system permissions.
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Frequently asked questions

Does the app require a constant internet connection?

Downloaded data and local drafts remain on the device. Receiving updates and transmitting documents require network synchronization.

Must we replace 1C with Torg?

No. Separate 1C and Torg modes are available. Each phone uses the selected mode and its corresponding exchange process.

Can a photo confirm task completion?

Yes, when the task requires a photo. The representative takes it in the app and sends the result through synchronization; the manager reviews it in the location’s context.